Terms of Service

Last Updated: June 24, 2023

Welcome to Toastery Roastery, a service of TOASTERY ROASTERY LLC. This is an agreement ("Agreement") between TOASTERY ROASTERY LLC ("Toastery Roastery", "we", "our", or "us") and you ("user", "you", or "your"), a user of our website, https://toasteryroastery.com/ ("Website"), or our text-based coffee delivery service ("Service").

By using our Website or Service, you agree to these Terms of Service and our Privacy Policy, which is incorporated by reference into this Agreement.

1. Acceptance of Terms

By accessing our Website or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

2. User Eligibility

Our Website and Service are available to users who are at least 18 years old. By using our Website or Service, you represent and warrant that you meet this requirement.

2.5 Consent for Communication

By using our Service or providing your phone number, you agree to receive recurring automated marketing text messages (e.g. coffee drop announcements) at the phone number provided. Consent is not a condition to purchase. Msg & data rates may apply. Msg frequency varies. Reply HELP for help and STOP to cancel.

3. Ordering and Delivery

When you place an order via our Website or by sending an SMS to 1 (844) 942-2390, you agree to pay all costs associated with the order, including shipping fees. We will deliver your order to the address you provide.

4. Returns and Refunds Policy

Given the perishable nature of our product, we do not accept returns. If your order is damaged or lost during shipping, you may be eligible for a refund. To request a refund, please contact our customer service team within 14 days of receiving your order (or the estimated delivery date, if the order is lost). We will process approved refunds within 7 business days to your original payment method.

5. Data Collection and Storage

We collect certain information about you, such as your name, contact information, and payment details. We use your data to process your orders, improve our Website and Service, and carry out other business activities. We may share your data with external companies as necessary to operate our business. We store your data securely and retain it as long as necessary for our business purposes, or as required by law. You have the right to request the deletion of your personal data.

6. Intellectual Property

All content on our Website, including but not limited to text, graphics, logos, images, and software, is the property of TOASTERY ROASTERY LLC and is protected by United States and international copyright laws.

7. Termination

We reserve the right to terminate or suspend access to our Service or Website without prior notice for any reason, including but not limited to a breach of these Terms.

8. Dispute Resolution

Any disputes arising out of this Agreement shall be governed by the laws of the State of Oregon, without regard to its conflict of laws principles.

9. Changes to Terms of Service

We reserve the right to modify these Terms of Service at any time. Your continued use of our Website or Service after the revised Terms have been posted signifies your acceptance of the revised Terms.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at hello@toasteryroastery.com.